SHIPPING & RETURNS

We're a UK based supplier, but we do ship globally. Please note, we do not make a profit on shipping costs and we do subsidise where possible. Find information for shipping & returns below.

We're a UK based supplier, but we do ship globally. Please note, we do not make a profit on shipping costs and we do subsidise where possible. Find information for shipping & returns below.

🇬🇧 UK Shipping 

  • Free on orders over £30
  • £2.99 on orders under £30
  • £4.95 for express shipping (1-2 days)
  • Orders are tracked with Hermes.

🇺🇸 USA Shipping

  • Free on orders over $100
  • $15 on orders under $100
  • We use Royal Mail international
  • Orders can take between 7-14 days.

🇪🇺 Europe Shipping

  • Free on orders over over £60
  • £4.95 on orders under £60
  • We use Royal Mail international
  • Orders can take between 7-14 days.

🌍 Rest Of The World

  • Free on orders over £100
  • £10 on orders under £100
  • We use Royal Mail international
  • Orders can take between 7-14 days.

RETURNS POLICY

JOCKBOX have a hassle-free returns policy in place. Please send us a message using the Contact Us form where you can request a return.

Please ensure that you check the size guide when buying products from different brands as sizes may vary and this is not a valid reason for a return.

Orders can be returned within 28 days of delivery.

Due to the nature of our business, items must be returned in a condition suitable for re-selling.

They must be: unworn, in original packaging with all tags still attached. Please take care not to damage the items as this will result in a refund being refused.

If you are trying the item on, please do so over clean underwear as this is unhygienic and we'd be unable to sell these products on. All returns are subject to a strict process to ensure the product can be resold.

JOCKBOX have a hassle-free returns policy in place. Please send us a message using the Contact Us form where you can request a return.

Please ensure that you check the size guide when buying products from different brands as sizes may vary and this is not a valid reason for a return.

Orders can be returned within 28 days of delivery.

Due to the nature of our business, items must be returned in a condition suitable for re-selling.

They must be: unworn, in original packaging with all tags still attached. Please take care not to damage the items as this will result in a refund being refused.

If you are trying the item on, please do so over clean underwear as this is unhygienic and we'd be unable to sell these products on. All returns are subject to a strict process to ensure the product can be resold.