SHIPPING INFORMATION

JOCKBOX are a UK based company but we ship worldwide. Please find below our shipping costs and guidetimes. All orders are processed within 1 working day as standard.

🇬🇧 UK SHIPPING

TRACKED SHIPPING
3-5 business days from dispatch.

FREE on orders over £40, £2.95 on orders under.

EXPRESS TRACKED SHIPPING
1-2 business days from dispatch.

FREE on orders over £100, £4.95 on orders under.

Orders are sent and tracked with Evri.

🇺🇸 USA SHIPPING

STANDARD US SHIPPING
5-7 business days from dispatch.

FREE on orders over $80, $7 on orders under.

TRACKED US SHIPPING
5-7 business days from dispatch.

FREE on orders over $120, $10 on orders under.

Please note: Conversion rates were accurate at the time of writing and may slightly change at the checkout.

Please note: JOCKBOX are NOT responsible for the unlikely event of an order going missing if the customer has selected standard shipping. Please choose tracked shipping if you would prefer to be covered.

🇪🇺 EUROPE SHIPPING

STANDARD EUROPE SHIPPING
3-5 business days from dispatch.

FREE on orders over €60, €6 on orders under.

TRACKED EUROPE SHIPPING
3-5 business days from dispatch.

FREE on orders over €90, €12 on orders under.

Please note: Conversion rates were accurate at the time of writing and may slightly change at the checkout.

Please note: JOCKBOX are NOT responsible for the unlikely event of an order going missing if the customer has selected standard shipping. Please choose tracked shipping if you would prefer to be covered.

🌍 REST OF THE WORLD

STANDARD INTERNATIONSAL SHIPPING
5-7 business days from dispatch.

FREE on orders over £70, £9.99 on orders under.

TRACKED INTERNATIONAL SHIPPING
5-7 business days from dispatch.

FREE on orders over £120, £14.99 on orders under.

Please note: Conversion rates were accurate at the time of writing and may slightly change at the checkout.

Please note: JOCKBOX are NOT responsible for the unlikely event of an order going missing if the customer has selected standard shipping. Please choose tracked shipping if you would prefer to be covered.

RETURNS POLICY

JOCKBOX have a hassle-free returns policy in place. Please send us a message using the Contact Us form where you can request a return.

Please ensure that you check the size guide when buying products from different brands as sizes may vary and this is not a valid reason for a return.

Orders can be returned within 14 days of delivery.

Due to the nature of our business, items must be returned in a condition suitable for re-selling.

They must be: unworn, in original packaging with all tags still attached. Please take care not to damage the items as this will result in a refund being refused. Whilst we do offer returns, please be aware we are not under any obligation to accept returns. Due to the nature of the products in question, it is not covered under the consumer rights act right to return unless there is a manufacturer fault. All returns are processed at our discretion on a case-by-case basis - however, we have not had to refuse a return request to date.

PLEASE CHECK THE SIZE GUIDE ON THE PRODUCT PAGE BEFORE MAKING A PURCHASE.